Covid Update

Practice Procedures

Dear Patient:

As many of you will be aware, government recently announced that dental practices in England will be allowed to reopen from the 8th June.

Our Primary concern when reopening our practice will be the safety of our patients and staff. We are desperate to see our patients again and provide the care we normally do, but we must carry this without putting you, our patients and staff at risk.

– There are number of protocols that Must be completed before we can safely reopen the practice. For this reason, our reopening date may be delayed slightly.
– To ensure a safe environment, we required the following:
– Source and purchase the necessary PPE. This is NOT the PPE that dental practices normally use.
– Carry out facemask fit testing for all our staff to ensure the facemasks we use are effective in reducing the risk of transmission.
– Clearly mark out respecting social distance recommendations
– Manage appointments to allow for social distancing between patients
– Set up a daily health screening checkpoint and log for the screening of all staff entering the workplace
– Carry out staff training on all the latest policies that will ensure patient safety.
– Use air purifiers machines that will decontaminate the surgery between each patient to ensure a safe virus-free environment
– Remove newspapers and magazines from the waiting room
– Installation of protective screens at reception

Before you arrive at the practice, we will ask you to:

– Thoroughly brush your teeth just before arrival
– Wash your hands for 20 seconds before leaving your home
– Complete a pre-appointment screening process
– When at the practice, we will ask you to:
– Use hand sanitizer and to wear personal protective items when you arrive which may include disposable gloves, masks, shoe covers and hair covers (we will provide these items for you)
– Allow us to take your temperature
– Rinse mouth with a specific mouthwash.
– Complete a screening process questionnaire
– Remain in your vehicle in the car park until we come to collect and escort you into the practice

We are available 5-days a week regarding any dental problems or concerns you may have during this outbreak. We will be able to offer advice; prescribe pain relief and antibiotics should your symptoms meet certain criteria. For dental problems we are unable to manage, we have access to refer patients to the COVID-19 dental emergency Hub network.
You can telephone the practice on 020 8205 0090 or email us on
We look forward to seeing you again and are happy to answer any questions you may have about the steps we are implementing to keep you, and every patient, safe in our practice.